Our Sales Policy

Prices

1 - All prices are ex warehouse unless by special arrangement.

2 - Pick Up and Pay prices are the lowest possible.

Discounts

1 - Discounts are directly related to prompt payment, regardless of the blank buyers offtake or reputation.

2 - Discounts are based on the number of blanks purchased. The greater the number of blanks purchased at one time, the greater the discount.

3 - Blank buyers who pay and pick up blanks will receive an immediate discount.

4 - Surfblanks does not give any type of delayed payment or credit account.


Quality labelling

1 - A FIRST quality blank is one with few or very minor imperfections. Foam blank making is not a precise art and relies to a great extent on human skill and expertise. It is fair to say that there is no such thing as a perfect blank, but there are blanks with fewer imperfections. These blanks are judged to be Firsts by the staff at Surfblanks.

2 - SECONDS are blanks with imperfections that may or may not shape out. Example = any blank found to have a hole 7 mm (pencil diameter) or larger after shaping will be classed as a Second and a 20% discount will be applied to that blank. This discount will contribute to the cost of cosmetically improving the finished shape. The staff of Surfblanks will determine which blank is a Second.

3 - REJECTS are blanks with major imperfections that will definitely not shape out and will require substantial filling or cosmetic disguise. A 50% discount will apply to Rejects. The staff of Surfblanks will determine which blank is a Reject.

NB. The situation may arise where a blank has been sold for first quality surfboard production and cannot be used due to major faults. That blank will be replaced at no charge.

The Surfblanks foam formulation will alter with current requirements. This formulation should always provide the greatest compression strength relative to density, the finest cell for minimal resin absorption, and an ease of shaping that makes it desirable for most shapes.

Correct foam density choice is critical for the end user. Thin, lightly glassed shapes made from thick, light density foam blanks will have nowhere near the durability required for day to day use over a reasonable period. Good judgement is required by the manufacturer to choose the foam density that will satisfy the end user.

Shortboards

Dent free shortboards can be made using Red foam and a standard glass job. Blue foam (lighter than Red) is preferred by most performance surfers while Green foam (Lighter than Blue plus 25% additional charge) is the favourite of team riders. Needless to say the Blue and Green foams have less compression strength than the Red.

Longboards

Red foam (4% lighter than Orange) paddles and surfs better than Orange, but is not suitable for deep cut concaves or overly shaped up tails.

Blue foam (8% lighter than Red) paddles and surfs very fast but has poorer compression strength and is only suitable for one cut shapes.

Where a blank is to be used on a shaping machine (computer or hand driven) it is desirable that a higher density foam should be chosen. There is an eight per cent progressive increase in foam weight from one density to the next higher. This higher density foam will be more dimensionally stable when it is cut more deeply. Some machiners cut more foam of the deck of the blank than the bottom effectively destroying all deck foam structural integrity.

Choosing the correct size of blank for minimal shaping is a critical factor in the finished board's structural integrity. Surfblank's policy is to provide foam blanks that are close to a popular finished shape. Surfblanks encourages shapers to submit designs that will facilitate less foam waste on the shaping room floor.

Correct stringer choice will increase the life of a surfboard. The blank buyer has the responsibility to choose wood and stringer thickness that suit the end user. Weak, easy to shape, soft stringer wood will always be preferred by the shaper who is not responsible to the end user, the surfer. All shapers and manufacturers are encouraged to use stronger wood in their blanks. Each and every surfboard can be snapped by even the smallest of waves. A thicker, tougher stringer wood will delay breakage. A quality glass job employing stronger resin and better tensile strength glass cloth will obviously assist in snap prevention.

 

The Surfblanks Australia Guarantee

No Surfblank (in a finished surfboard) is guaranteed against breakage, denting or damage that is the result of wear and tear. Only a suitable glass job can prevent the above.

No Surfblank is guaranteed against scorching and the resultant shrinkage. Scorching occurs at temperatures in excess of 100 degrees centigrade. This temperature can be achieved inside a parked car under the front and rear windows on peak temperature and ultra violet radiation days. Scorching is defined as a yellowed (cooked) glass job with prominent weave (styrene shrinkage) and shrunken foam under the immediate yellow zone.

Every Surfblank sold and converted to a surfboard is guaranteed to be dimensionally stable for six months from the date of purchase as a surfboard provided that,

1 - The blank was not overshaped by removing more than one half inch of foam from any flat surface or not more than four inches from any extremity ( nose, rails, tail) thereby exposing the lower density core and rendering it weak.

2 - Enough fiberglass cloth and resin are used to prevent the foam from compressing inwards under the bodily parts of a user or object. The glass job should resist wear, tear and delamination.

3 - The Surfboard is not exposed to temperatures greater than eighty degrees centigrade. Dark coloured cars parked in midday sunlight with sealed windows easily generate temperatures near to or in excess of eighty degrees. Dark pigment colours decorating the surfboard will achieve the same result.

4 - The Surfboard is not waterlogged through neglect and than subjected to temperatures that will steam the water under the fiberglass skin thereby driving the water further beneath the glass job, softening the foam surface and rendering it weak and unstable.

Should a Surfblank become dimensionally unstable (shrink or expand greater than 1% of its finished shape) Surfblanks P/L will reimburse the cost of materials plus labour to reproduce the same board, less the retail sale price of the faulty surfboard.

The reimbursement will be either in blanks or as a credit. Surfblanks P/L will decide the method of reimbursement based on distance to the manufacturer and status of the manufacturer's account. The faulty surfboard will be resold by agreement between Surfblanks P/L and the manufacturer.